Posts By: Catherine Louis

Exercise: What is expected of me as {insert role} of Product?

We often hear questions in our coaching circle regarding “What behaviors do you expect/like from your head of product/VP product?”, “What does the Head of Product do?”, or even more generally “What is expected of me in this new {insert role} of Product?” There are many opinions out there on what constitutes good/bad {insert role… Read more »

Book review: Mapping Experiences by Jim Kalbach

“Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints & Diagrams” by Jim Kalbach is a holistic tutorial on why and how to map the experiences of the people who use your products or services. It’s a bible of experience mapping, a book for using as a resource, not for reading. Why we… Read more »

Being Part of a Team. Really.

Being a part of a team today is likely to mean that you’re working with people who could be at all ends of the globe. While the Agile Manifesto advocates teams working together, face-to-face, there are many real business reasons this doesn’t happen. To name a few: Acquisition: For example, you’ve just acquired, or merged… Read more »

5 Common Unconscious Biases We See in Product Development – Bandwagon Effect

This is the fifth post in a series which is studying the unconscious biases found in product development we see when we are designing and building products, or when trying to uncover precisely what’s wrong with our workplace today. Prior posts in this series can be found here Affinity Bias – a tendency to warm… Read more »

5 Common Unconscious Biases We See in Product Development

This is the fourth post in a series which is studying the unconscious biases found in product development seen when we are designing products, or software people use, or when trying to uncover precisely what’s wrong with our workplace today. The first in the series can be found here:  https://www.podojo.com/unconscious-bias-the-affinity-bias/ Sunk Cost Since our previous… Read more »

5 Common Unconscious Biases We See in Product Development

This is the third post in a series which is studying the unconscious biases found in product development seen when we are designing products, or software people use, or when trying to uncover precisely what’s wrong with our workplace today. The first in the series can be found here:  https://www.podojo.com/unconscious-bias-the-affinity-bias/ IKEA effect Why we care… Read more »

5 Common Unconscious Biases We See In Product Development

This is the second post in a series which is studying the unconscious biases found in product development, which can be seen when we are designing products or software people use, or when trying to uncover precisely what’s wrong with our workplace today. The first in the series can be found here:  https://www.podojo.com/unconscious-bias-the-affinity-bias/ Confirmation Bias… Read more »

Unconscious Bias: The Affinity Bias

5 Common Unconscious Biases We See In Product Development Studying the unconscious decisions we make can be critical when it comes to designing products or software people use, or when trying to uncover precisely what’s wrong with our workplace today. In the next series of posts we will uncover 5 different kinds of unconscious biases,… Read more »

How to: 6-3-5 Brainwriting

In every #PoDojo workshop, on day 2 we create a product. In our class we begin with an introduction to Design Thinking, specifically empathising with the customer. One of the things we have discovered about product creation is that without initiating play, we have no innovation, and conversely given permission to play, we see all… Read more »